How we operate

Appointments are available until Late Monday to Friday.

To make an appointment for a TREATMENT, MBT FITTING, PRIVATE PILATES SESSION OR if you would would like to purchase a GIFT VOUCHER you can speak to one of four fantastic

OFF-SITE BOOKING CO-ORDINATORS Estelle, Star, Jodie or Hannah

on the BOOKINGS & GENERAL ENQUIRIES LINE 01738 550396.

Their role is to book Appointments, take messages and answer basic general enquiries. They will answer your call between the hours of 8.30am and 5.30pm MONDAY- FRIDAY and are not based on our premises. Out-sourcing our telephone answering allows us to concentrate on your appointment with us uninterupted.

If you would like further information on, or would like to book GROUP PILATES CLASSES, you should email Joakim direct at joakim@balanspilates.com or call the Booking co-ordinators and ask for Joakim to call you back regarding Pilates Group Classes.

Please note that we do not have a manned reception on the premises as we employ off-site receptionists from Time etc.com. They know all about our business but are based in Birmingham! This means that we are unable to accomodate any ‘drop in’ enquiries. Best to email us or call first before you turn up as you will rarely catch us inbetween clients.

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